FAQ
Does my AKU model reader require a driver?How to Configure a RDR-800x1AKU-ICE for HID ELITE / Custom KeysWhy wont my reader output to notepad?How to find your device VID and PIDHow do I wire my Wiegand Converter Board?What is the reading distance/range of rf IDEAS readers?Where can I find the SDK?How many Wiegand Splitters can be linked together?Optimum Read Range GuideHow do I output the leading zeroes of my ID number?What is the difference between an 81 and 82 series reader?Where do I download the BLE driver for my Bluetooth reader?HP MFP using pcSwipe with Papercut - USB device not supported errorWhat Mobile Credential Readers Do You Offer?What is the pinout of my serial reader?Where can I locate the MODBus Manual?CasiRusco Bit DistributionHow do I output the Facility Code?What frequency will my reader support?Can the reader be mounted to metal?What is the VID/PID of the standard USB reader?Why is my rf IDEAS reader not reading my card?Can a Rockwell RA style reader Enroll and Login?Why does my AKB-P reader not save my settings?Why won't my reader connect to the configuration utility?Where can I find the pin out specs for Ethernet readers?What ASCII format do we support?How do I reset my reader to factory defaults?Why do some plus readers have 4 configurations while others only have 2?Does my RDR-800xxAKx support SEOS cards?What is the difference between an AKU and an AK0 reader?Cleaning your rf IDEAS ReaderWhat card types will a rf IDEAS reader support?How to connect my USB reader in a virtual session when using VMware?Where can I find the pcProx SDK?What is the difference between HID Prox / HID iClass / HID Seos?Loading MOB Key for Mobile Access CredentialHow do I add or remove delimiters?Card Analyzer feature displays incorrect reader connectedWhy does my AK0/BK0 reader have a flashing yellow light?I need to download the driver for my AK0 model reader.What is the power requirement for my PoE reader?Do you have an Ultra High Frequency (UHF) readers?What is the difference in AKE-P or AKB-P readers?rf IDEAS Warranty InformationWhat is the maximum distance that a device can be from the Wiegand Splitter?What is the VID and PID of the pcSwipe reader, model MS3-00M1AKU?Basic Part Number SchemeWhat is the default password for the AKE web interface?I get an error message when trying to open the configuration utility on Mac OSReader will not connect to utility on Mac OS