Why won't my reader connect to the configuration utility?

1 min. readlast update: 12.02.2022

Be sure you choose the correct interface type on the Connect tab. There are options for USB, serial, and ethernet.


**If using an ethernet reader, you must connect using port 10001.

**AK0 readers must connect using the “Use Com Port” option. 

If the above tips do not work, please try running the utility as ADMIN and try again. 

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