Why won't my reader connect to the configuration utility?
Be sure you choose the correct interface type on the Connect tab. There are options for USB, serial, and ethernet.

**If using an ethernet reader, you must connect using port 10001.
**AK0 readers must connect using the βUse Com Portβ option.
If the above tips do not work, please try running the utility as ADMIN and try again.
Did this answer your question?
Thanks so much for your feedback!
%s of people found this helpful.