HP MFP using pcSwipe with Papercut - USB device not supported error

1 min. readlast update: 10.18.2023

Using pcSwipe in a Papercut environment and receiving the error

“Attached USB device will not be used because it is not supported”


Model (MS3-00M1AKU) mag stripe reader using the config key ext-device.hp-oxpd.additional-card-readers.vid-pid.hex needs to be 0x0c27:0x1000 otherwise they will get the reader not supported error message, IF you neglect to add the “0x” in the VID/PID. 

See this example:

Try the following device config key, this would be accessed from the
PaperCut admin dashboard under Devices > Select a device > Config Editor  


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