If a reader is not outputting your data to notepad or other text fields, the most common cause would be that it is not a keystroking reader. Only readers where the model number ends in 1AKU or 1BKU will output to a text field.
If your Model ends in 2AKU or 2BKU, it is a NON KEYSTROKING reader and is inteded to be used with our SDK.
If you model does end in 1AKU or 1BKU, and is not outputting to a text field, you will want to use our configuration utility and do the following,
- Go to the SDK tab. Make sure that the "Enable Keystrokes" option is enabled. If it is not enabled, enable it, and then click "Write" to apply the change to the reader.
If this does not work, please chat, call or email our technical support team.
If you need to download the configuration utility, it can be found on our website linked here.
https://www.rfideas.com/support/tools/downloads
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