Help CenterWhile the reader may connect to the utility locally, it may not connect through a VMware session unless you redirect the USB port.
An USB interface reader appears locally, by default, as a Human Interface Device (HID). On both Windows and Linux-based thin clients this defaulted connection can be fully redirected with some configuration changes.
The steps for these configuration changes are below.
Step 1:
Add the following lines to the .vmx file of the virtual machine and test:
usb.generic.allowHID=true
usb.generic.allowLastHID=true
(If the above does not achieve the redirection, move on to step 2).
Step 2:
The VID (Vendor ID) and PID (Product ID) of the connected reader found in the Device Manager are generally listed as:
VID0C27
PID_3BFA
(Note: The above listed VID and PID may differ based on different models).
To ensure the VID and PID were included in the dropdown menu, add the following to the registry:
[HKEYLOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\USB]
AllowHardwareIDs=[REGMULTISZ]"VID0C27&PID_3BFA"
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See this link for VMware reference:
http://kb.vmware.com/kb/1011600
Please see this link for troubleshooting VMware USB connections:
https://kb.vmware.com/s/article/1004584?lang=en_US&queryTerm=KB+Article+1004584